Keywords: Change management
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Journal Articles
Journal Articles
Reference Services Review (2014) 42 (1): 148–164.
Published: 04 February 2014
... International, n.d.). The guiding coalition derives position power from librarians at a variety of professional levels – two administrators, one non-administrative librarian with influence, and three non-administrative reference librarians: Academic libraries Change management Assessment Organizational...
Journal Articles
Reference Services Review (2013) 41 (1): 13–31.
Published: 15 February 2013
... model for change management provides a pragmatic structure for culture change through behavioral change and change leadership regardless of positional authority. Practical implications This paper includes best practices for facilitating a culture of assessment, including necessary resources...
Journal Articles
Reference Services Review (2010) 38 (1): 7–9.
Published: 16 February 2010
... , Chicago, IL , pp. 72 ‐ 8 . Google (2009), “ Google milestones ”, available at: www.google.com/corporate/history.html (accessed 10 November 2009). © Emerald Group Publishing Limited 2010 Reference services Change management Assessment User studies This special issue...
Journal Articles
Reference Services Review (2010) 38 (1): 71–80.
Published: 16 February 2010
... through our active liaison outreach and information literacy program. Still, it was decided to address this concern by conducting a reference services marketing campaign, which is further described below. © Emerald Group Publishing Limited 2010 Academic libraries Reference services Change...
Journal Articles
Reference Services Review (2005) 33 (1): 5–6.
Published: 01 March 2005
... organization, assuming that you have collected and evaluated the data correctly and completely. Data analysis Change management Continuous improvement Data handling Organizational effectiveness Just as it is important to have regular, periodic medical check‐ups to ascertain the current state...

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