... (company data and market research), periodicals (journal, newspaper or magazine articles), websites and government documents were the most often asked about formats, but there was a wide variety of other unusual formats. Questions about EndNote were more common than other types of citation management...

... Citations Bibliographies Mobile devices Apps Citation management keanMobile technology has had a significant impact on the way libraries deliver services. Libraries need to ensure their Web sites and services function well in a mobile environment. Instruction is increasingly being delivered...

...Jenny Emanuel Purpose – As the number of citation management tools including Refworks and EndNote increased in recent years, academic libraries struggle to remain on top of new developments and support all of the tools used by their users. This paper seeks to address these issues. Design...