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Keywords: Cognitive authority
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Journal Articles
Reference Services Review (2019) 47 (3): 294–313.
Published: 30 September 2019
... or situations and shaped by community norms. (Hofer et al., 2019 , p. 58). This approach is grounded in the related concept of cognitive authority, developed by Wilson (1983) . The CC Group uses cognitive authority to shift the focus from seeking out “who is an authority” (suggesting...

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