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Keywords: Content analysis
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Journal Articles
Exploring an automated method for the analysis of virtual reference interactions
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2024) 52 (2): 247–256.
Published: 28 November 2023
... at: sandy.hervieux@mcgill.ca 10 05 2023 14 09 2023 18 09 2023 07 10 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Methodology Academic libraries Analysis Content analysis Virtual reference Transcript analysis Research...
Journal Articles
Libraries and financial literacy
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2022) 50 (3-4): 356–376.
Published: 25 April 2022
... Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Best practice Business education Content analysis Education Financial literacy Library services Public libraries Financial literacy (FL) is a seemingly simple concept, but, in many cases...
Journal Articles
Accessible services in academic libraries: a content analysis of library accessibility webpages in the United States
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2022) 50 (2): 222–236.
Published: 17 January 2022
... a content analysis of 85 library accessibility pages from a sample population of 98 institutions, consisting of all members institutions of four US academic library consortia. Pages were coded for content elements regarding services, facilities, collections, staffing, assistive technologies and general...
Journal Articles
Is the library open? How the pandemic has changed the provision of virtual reference services
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2021) 49 (3-4): 267–280.
Published: 26 July 2021
...@mcgill.ca 29 04 2021 05 07 2021 05 07 2021 10 07 2021 © Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Content analysis Virtual reference Chat reference Virtual libraries COVID-19 Pandemic McGill University...
Journal Articles
Let’s chat: the art of virtual reference instruction
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2018) 46 (4): 529–542.
Published: 30 October 2018
... Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Information literacy University libraries Content analysis Virtual reference Instruction Chat Virtual reference services are ubiquitous in academic and public library settings, serving local...
Journal Articles
Framing first-year writing course guides: a content analysis
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2018) 46 (4): 500–512.
Published: 28 September 2018
...@uic.edu 02 01 2018 18 05 2018 18 06 2018 18 06 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Information literacy Library instruction Content analysis LibGuides ACRL framework Course guides Online research...
Journal Articles
Reference Services Review: content analysis, 2012-2014
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2016) 44 (1): 61–75.
Published: 08 February 2016
... Services Review: content analysis, 2006-2011 (2012). The author manually reviewed the content of all journal issues from 2012 through 2014 using both print and online copies of the journal, accessed through the Emerald Group Publishing web site. Information reviewed included total number of articles per...
Journal Articles
Digging deeper into virtual reference transcripts
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2015) 43 (4): 656–672.
Published: 09 November 2015
... – This is the first study in the library community to conduct a detailed analysis of the virtual reference transcripts from a large Canadian university using the NVivo™ content analysis software. The study developed and employed more detailed coding categories then has been used in previous studies to provide more...
Journal Articles
Reference Services Review: content analysis, 2006‐2011
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2012) 40 (2): 182–198.
Published: 11 May 2012
... Journal articles Content analysis Founded in 1972, Reference Services Review is now entering its 41st year of publication. In 2006, the journal transitioned its editorial leadership from the late Ilene Rockman, who served as editor since 1986, to the current editors, Eleanor Mitchell...
Journal Articles
Integration of information literacy skills into business courses
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2003) 31 (1): 81–95.
Published: 01 March 2003
...Vicki Feast Using content analysis and staff interviews, this study evaluated the impact of an action plan that aimed to assist in integrating information literacy skills into teaching and learning practices of eight first‐year core business courses in the Division of Business and Enterprise (BUE...
