... of newspaper sources and sources from outside the institution in the search results. Originality/value The paper's findings demonstrate the importance of supplementing research‐driven hypotheses with specific data‐driven feedback from users when determining the customization and layout of library research...

.... With the migration of these systems to the Internet, intranet, or corporate portal, it has become the vogue to customize or personalize these access points in accordance with user interests. On the horizon is the promise of intelligent software agents as an additional aid for filtering and retrieving information...

...Jimmy Ghaphery; Martin Kesselman; Sarah Barbara Watstein Recent advancements in technology have inspired libraries to develop creatively customized services, or personalized information clients, allowing users to organize and manage Web sites for their personal interests and needs. One example...