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Keywords: Data mining
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Journal Articles
Mining reference chat transcripts to analyze noise complaints
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2018) 46 (4): 578–586.
Published: 27 April 2018
... Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Academic libraries Library buildings Virtual reference Data mining Library facilities Noise complaints Many library researchers have conducted analyses of virtual reference chat transcripts...
