... library instructional materials and working closely with vendors to ensure that library databases are accessible. Practical implications The authors present strategies for creating and converting electronic resources and services that are accessible to D/HH users. Originality/value This paper...

...Tim W. Klassen The last decade has seen a dramatic jump in the amount of online electronic resources available to library patrons. With this change has come the need for libraries to create environments for providing access to this text and graphical information. The experiences of the University...