... users Online retrieval End‐user computing Reference services Electronic information resources © MCB UP Limited 1999 Almost all of the libraries that responded to my survey now support Internet use through the library and all of these replied that they offer onsite training on how...

... Academic libraries Distance learning End‐user computing Education Training Library services Roles These observations parallel those made by others during this same period of time (Shirato and Badics, 1997). What has changed in the 1990s is the method of paying for these search services...

... the success of patrons. © MCB UP Limited 1999 Academic libraries Library users Instructional design Instructional strategy End‐user computing Human‐computer interaction [Diane Nahl spoke at the twenty‐first conference in 1993 on “The impact of technology on library instruction.” Her...

... product strategies and library implementation issues and by suggesting analytical approaches for the comparison of the contents of remote host indexes and databases. © MCB UP Limited 1997 End‐user computing Databases Libraries CD‐ROM Teaching Journals The author thanks Chris Devine...