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Keywords: Human resource management
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Journal Articles
Journal:
Reference Services Review
Reference Services Review (2009) 37 (1): 99–111.
Published: 13 February 2009
... materials worth preserving in traditional formats. Thura Mack can be contacted at: tmack@utk.edu © Emerald Group Publishing Limited 2009 Librarians E‐learning Reference services Human resource management Training methods The Federal Depository Library Program (FDLP...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2004) 32 (2): 101–102.
Published: 01 June 2004
... and understanding of the library, but also they will be able to extend their knowledge to others. It is a win‐win situation for all involved. © Emerald Group Publishing Limited 2004 Customer service management Libraries Employees participation Communication Human resource management...
