Keywords: Information retrieval
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Journal Articles
Reference Services Review (2025) 53 (2): 238–255.
Published: 07 October 2025
... understanding to integrate OPACs, e-resources and LLMs into balanced library services. OPAC Large language models ChatGPT Digital resources Information retrieval Quality education Funding: This research did not receive any specific grant from funding agencies in the public, commercial...
Includes: Supplementary data
Journal Articles
Reference Services Review (2022) 50 (3-4): 406–418.
Published: 15 September 2022
... 07 2022 29 08 2022 03 09 2022 © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Information retrieval Academic libraries Indexes Reference services Higher education Literature Given the tension between librarians' preferences...
Journal Articles
Reference Services Review (2012) 40 (2): 311–325.
Published: 11 May 2012
... management Information retrieval Text reference, wherein library users seek help from librarians via texting, is the most recently developed form of reference service. It is rapidly gaining popularity in the library world as texting becomes a significant avenue for communication and social...
Journal Articles
Journal Articles
Reference Services Review (2011) 39 (4): 643–653.
Published: 15 November 2011
... relating to the tailoring and enhancement of library service. Judith Mavodza can be contacted at: jraviro@gmail.com © Emerald Group Publishing Limited 2011 Collaboration Information seeking behaviour Database usage statistics Academic libraries Information retrieval Library users User...
Journal Articles
Reference Services Review (2007) 35 (3): 497–514.
Published: 07 August 2007
... Emerald Group Publishing Limited 2007 Corporate governance Worldwide web Internet Information retrieval Classification Corporate governance has, in more recent years, become one of the most commonly used terms in the modern corporation. The empirical research and literature has...
Journal Articles
Reference Services Review (2006) 34 (4): 437–441.
Published: 01 October 2006
... enable users to search the entire WorldCat database – beyond the content available through Google and Yahoo – using keywords. As in Open WorldCat, the results lists enable you to “Find in a Library”. As OCLC describes: Information searches Online catalogues Information retrieval Libraries...
Journal Articles
Reference Services Review (2005) 33 (1): 66–87.
Published: 01 March 2005
... and the user's experience of the information service via the pathfinder. In an attempt to fill the gap, literature examining information behavior, the search process, the design of user‐centered services, and the information retrieval interaction is discussed. Originality/value An experience‐centered model...
Journal Articles
Journal Articles
Reference Services Review (2004) 32 (4): 356–366.
Published: 01 December 2004
... libraries Undergraduates Information facilities Worldwide web Information retrieval Research As I said [the] Internet is, like, the main source for students … I guess I thought that it was like the best place to find information, because it's so easy and you can just type it in, because we...
Journal Articles
Reference Services Review (2004) 32 (4): 383–387.
Published: 01 December 2004
... the short story can be used as a platform to discuss information literacy standards. © Emerald Group Publishing Limited 2004 Storytelling Information retrieval Standards Teaching methods When I heard the learn'd astronomer,When the proofs, the figures, were ranged in columns before me...
Journal Articles
Reference Services Review (2003) 31 (4): 351–358.
Published: 01 December 2003
... Information retrieval The primary motive for creating a Web tutorial was the desire to alter the focus of our instruction program. Secondary motives included the need to extend instruction to distance learners, provide instruction at point of need, reduce the costs of printing and mailing...
Journal Articles
Reference Services Review (2003) 31 (1): 68–80.
Published: 01 March 2003
... Limited 2003 Academic libraries Information retrieval Curriculum Written communication Teachers Higher education As movements in higher education, both library instruction and writing instruction have struggled to find their appropriate place in the college curriculum. Because...
Journal Articles
Reference Services Review (2001) 29 (3): 172–189.
Published: 01 September 2001
... Reference Desk software). © MCB UP Limited 2001 Academic libraries Reference services Information retrieval Organizational change Planning The networked environment has enabled use of the library that is increasingly free of the constraints of time and location. However, users...
Journal Articles
Reference Services Review (2001) 29 (3): 210–219.
Published: 01 September 2001
... Reference services Electronic mail Electronics Information retrieval To address this need, this article categorizes the actual questions received over a two‐year period by the digital reference service of a mid‐sized university library. The authors conducted a detailed examination of the types...
Journal Articles
Reference Services Review (2000) 28 (4): 378–400.
Published: 01 December 2000
... to work together in the area of faculty development as well. © MCB UP Limited 2000 Library users Information retrieval Skills Evaluation The following is an annotated list of materials dealing with information literacy, including instruction in the use of information resources...
Journal Articles
Reference Services Review (1999) 27 (3): 287–291.
Published: 01 September 1999
... in? © MCB UP Limited 1999 Students Library users Academic libraries Educational reform Information retrieval Instructional strategy [In 1995 Elizabeth Dupuis and colleague Ralph Alberico made a presentation at the Twenty‐Third Annual LOEX Conference, later published as “The World...
Journal Articles
Reference Services Review (1999) 27 (3): 259–265.
Published: 01 September 1999
... connections: teaching information retrieval ”, Library Trends , Vol. 39 No. 3 , pp. 210 ‐ 22 . Brown , M.M . (1995), “ Using the Internet to teach the Internet ”, in Barclay , D . (Ed.), Teaching Electronic Information Literacy , Neal‐Schuman Publishers , New York, NY , pp. 89 ‐ 98...
Journal Articles
Reference Services Review (1998) 26 (2): 7–18.
Published: 01 August 1998
... to deliver a lecture, and how to work with classroom faculty. In this article, Kilcullen summarizes useful information to help librarians learn to teach. © MCB UP Limited 1998 Librarians Information retrieval Literature ...
Journal Articles

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