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Keywords: Librarians
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Journal Articles
Journal:
Reference Services Review
Reference Services Review (2026) 54 (2): 109–120.
Published: 13 February 2026
...Amy VanScoy; Nesba Adzobu-Armah; Dinah Koteikor Baidoo Purpose This research explores Ghanaian librarians' orientations to reference and information service. Orientations to practice are values, attitudes and beliefs that librarians hold about their reference and research services practice...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2024) 52 (2): 231–246.
Published: 19 March 2024
...Kristy Padron; Sarah M. Paige Purpose Many librarians are asked questions about copyright and intellectual property. They may be expected to advise on copyright or provide copyright education as part of their duties. Others may be “voluntold” to take on copyright, which may come as an unexpected...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2022) 50 (1): 64–80.
Published: 14 December 2021
... field. For the purposes of this article, when we use the term librarian, we include both credentialed and noncredentialed library workers. Along the same lines when we use the term BIPOC, we mean it in the most inclusive sense of the word, including all people of color, that is, not white. Conversely...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2022) 50 (2): 163–178.
Published: 07 December 2021
... from this period reveal 19.3% of all chat interactions related directly to COVID-19. The transcripts also reveal the types of questions, whether reference or directional, and these, combined with staffing patterns, indicate that staff were addressing reference questions more often than librarians...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2021) 49 (1): 39–54.
Published: 10 February 2021
...Charles R. Senteio; Kaitlin E. Montague; Stacy Brody; Kristen B. Matteucci Purpose This paper aims to describe how public librarians can better address complex information needs. First, librarians should classify the degree of complexity of the need by using Warner’s classification model...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2019) 47 (4): 594–608.
Published: 13 August 2019
... invited. Subject Librarians are primarily responsible for delivering these services. Research Services Librarians provide specialized support in the areas of research data management, online repositories and scholarly communication. The review of the IS postgraduate support program was completed...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2017) 45 (3): 382–397.
Published: 14 August 2017
... © Emerald Publishing Limited 2017 Emerald Publishing Limited Licensed re-use rights only Libraries Librarians Tacit knowledge Knowledge management Knowledge sharing Colleague Knowledge management (KM) encompasses the creation, capture, codification, dissemination...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2016) 44 (2): 178–190.
Published: 13 June 2016
... practitioners has received much less attention. By gaining a greater understanding of how information behaviors intersect with healthcare practitioners’ own health literacy, the librarians and educators who serve future and current care professionals can offer more informed information literacy instruction...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2015) 43 (4): 706–721.
Published: 09 November 2015
... Publishing Limited 2015 Information literacy Librarians Case studies College libraries Library instruction Teaching styles Journalism pedagogy and the basic concepts of information literacy share many of the same commonalities – evaluation of sources, fact-checking and the retrieval...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2015) 43 (4): 689–705.
Published: 09 November 2015
... further librarians’ knowledge of the importance of affect in information seeking behavior. Design/methodology/approach – Flow is a phenomenological state achieved when skill level is equal to challenge level. Flow experience was operationalized using Z-score analysis as one standard...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2015) 43 (2): 182–198.
Published: 08 June 2015
...Diana K. Wakimoto; Christine Susan Bruce Purpose – This paper aims to explore the varying ways in which academic archivists in the USA experience archives, how these experiences compare to those of academic librarians and how we can use these findings to improve communication and collaboration...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2014) 42 (3): 514–529.
Published: 05 August 2014
...Ebikabowei Emmanuel Baro; Bueaty U. Efe; Gboyega K. Oyeniran Purpose – This study aims to investigate the different channels reference librarians receive reference inquiries from patrons in university libraries in Nigeria. Design/methodology/approach – A questionnaire was used to collect...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2014) 42 (1): 129–147.
Published: 04 February 2014
...Jeffrey A. Knapp; Nicholas J. Rowland; Eric P. Charles Purpose – The purpose of this paper is to identify an important area for librarians to positively impact student retention. Design/methodology/approach – This programmatic and conceptual piece describes how embedding librarians...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2013) 41 (3): 576–587.
Published: 15 August 2013
... on a mix of literature review (mostly current news) and personal observations. The author discusses the unique characteristics of MOOCs, speculates on the benefits of MOOCs on higher education, and explores the impact of MOOCs on academic libraries and how librarians can respond to it. Findings – MOOCs...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2013) 41 (2): 157–181.
Published: 07 June 2013
.../methodology/approach An online survey of academic library directors in the US was conducted. The 31 question survey was distributed via email to 321 librarians in the sample population. The survey response rate was 42.7 percent. Quantitative data were analyzed using SPSS 19.0 and qualitative data were coded...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2013) 41 (2): 253–265.
Published: 07 June 2013
... Librarian from Hilton M. Briggs Library submitted for appointment consideration. As a member of the Library Public Services and Instruction Team, the librarian participated in university and library Information Literacy initiatives aimed at achieving the South Dakota Board of Regents System General...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2013) 41 (1): 7–12.
Published: 15 February 2013
... librarians from across the USA and Canada attended the biennial LOEX‐of‐the‐West (LOTW) conference on the campus of Woodbury University in Burbank, California from June 6‐8, 2012. LOTW strives for an atmosphere in which speakers can share innovative ideas and open a dialog with other librarians. Findings...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2013) 41 (1): 49–61.
Published: 15 February 2013
... does not require extra class time and assists librarians in modifying their teaching techniques to improve student learning. Design/methodology/approach By implementing authentic assessment of worksheets already integrated into library instruction sessions, librarians measure student learning...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2013) 41 (1): 32–48.
Published: 15 February 2013
... and authentic assessment will enable librarians to successfully ascertain if students can do what we teach them to do. Practical implications This paper provides instruction librarians with a structured way to integrate learning outcomes assessment into their information literacy programs, and it includes...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2013) 41 (1): 62–79.
Published: 15 February 2013
... that students complete through the course, TIP, was created by UW librarians for use in all information literacy classes at the university and it is included in ACRL's Peer‐Reviewed Instructional Materials Online (PRIMO) database of quality instructional tools. The tutorial is organized in modules with a 50...
