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Journal Articles
Reference Services Review (2009) 37 (2): 190–206.
Published: 15 May 2009
... that influence how libraries can change service, space, and technology to meet emerging needs. Tim Held can be contacted at: theld@csustan.edu © Emerald Group Publishing Limited 2009 Bibliographies Information services Library systems Information management Best practice Academic...
Journal Articles
Reference Services Review (2009) 37 (1): 83–98.
Published: 13 February 2009
...@fullerton.edu © Emerald Group Publishing Limited 2009 Reference services Library systems Online operations Communication technologies Information services Real‐time virtual reference services in academic libraries are ubiquitous and many libraries have begun offering reference service...
Journal Articles
Reference Services Review (2008) 36 (3): 272–288.
Published: 15 August 2008
... for the field of mobile digital learning. Questions that must be considered by librarians are the fundamental assumptions we make about our content and its extensibility into non‐library systems. One m‐learning research project is designed to be inclusive of libraries as a rather small facet of delivering...

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