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Keywords: Library technology
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Journal Articles
Uncoding library chatbots: deploying a new virtual reference tool at the San Jose State University library
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2022) 50 (3-4): 392–405.
Published: 24 October 2022
... © Emerald Publishing Limited 2022 Emerald Publishing Limited Licensed re-use rights only Chatbots AI Virtual reference Chat reference Library technology Academic libraries Emerging technologies Online services User experience In the last few years, especially during...
