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Keywords: Library technology
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Journal Articles
Journal:
Reference Services Review
Reference Services Review (2022) 50 (3-4): 392–405.
Published: 24 October 2022
... usage of approachable non-professional, non-jargon language may be more comfortable for a younger population or those less familiar with library resources (Nawaz and Saldeen, 2020). Chatbots AI Virtual reference Chat reference Library technology Academic libraries Emerging technologies...
