... recordings. The study demonstrates that the addition of multimedia recording during individual research consultations (IRCs) may offer significant benefits to students by improving knowledge retention and application and for librarians by reducing follow-up enquiries and increased engagement with the service...

...Joanne Oud Purpose This paper aims to present guidelines for using streaming multimedia tutorials in academic library instruction. Design/methodology/approach Research in cognitive psychology, education and librarianship is synthesized and its application to the design of library screencast...