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Journal Articles
Reference Services Review (2011) 39 (3): 439–450.
Published: 16 August 2011
...Margy MacMillan; Heidi Steiner Purpose The purpose of this paper is to discuss merging the virtual learning environment of online students with the traditionally face‐to‐face, physical service of research consultations in the form of virtual research consultations (VRCs). Design/methodology...

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