Keywords: Outreach
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Journal Articles
Reference Services Review (2024) 52 (1): 100–113.
Published: 07 November 2023
... assessments (see Kim and Sin, 2008 ; Edwards, 2016). Dewey and Parkham’s (2006)  Achieving Diversity: A How-To-Do-It Manual for Librarians offered tools for assessing the existing climate and strategies for increasing diverse recruitment and programming and outreach initiatives. Diversity...
Journal Articles
Reference Services Review (2023) 51 (3-4): 273–286.
Published: 17 April 2023
... questions decline. Reference staff members are engaged in instruction, programming and community outreach as well. Looking ahead, some libraries expect reference questions to continue to decline and demand for virtual services to increase. Practical implications Directors and reference staff of public...
Journal Articles
Reference Services Review (2021) 49 (1): 67–78.
Published: 04 February 2021
... an outreach program run smoothly. Originality/value This paper details how a personal librarian program was developed and has evolved as well as how the program functions. The value is in the ways in which the program has been revised and has evolved and in the role that planning has taken in creating...
Journal Articles
Reference Services Review (2020) 48 (4): 525–536.
Published: 07 July 2020
... technology strategically, considering the timing of orientations for new potential clients in relation to their start as new employees in the host organization, customizing library orientations based on client segment, engaging in ongoing outreach, and being flexible in design and delivery methods...
Journal Articles
Reference Services Review (2020) 48 (3): 353–371.
Published: 07 July 2020
... outreach efforts in the area of open education and an examination of the psychology of persuasion, this library developed a gratitude campaign that consisted of a faculty video, letters from the provost, signed cards from students, door hangers, and the delivery of swag bags to faculty offices. Findings...
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Journal Articles
Journal Articles
Reference Services Review (2019) 47 (1): 60–72.
Published: 08 March 2019
... 13 09 2018 03 12 2018 07 01 2019 15 01 2019 © Emerald Publishing Limited 2019 Emerald Publishing Limited Licensed re-use rights only Academic libraries Training Outreach Instruction Discovery services Student employees Further, as Foster (2018) found...
Journal Articles
Reference Services Review (2017) 45 (3): 511–526.
Published: 14 August 2017
... communications for receiving this information, and the critical window is the period from when they arrive on campus through the second week of class. Practical implications This study provides guidance into librarians’ outreach efforts to transfer students, including the desirability, format and timing...
Journal Articles
Reference Services Review (2017) 45 (2): 346–354.
Published: 12 June 2017
.... Feeder institutions are most frequently North Carolina community colleges and four-year sister institutions in the UNC System (UNC website 2016). Academic libraries Undergraduates Information services Outreach Research services Transfer students The UNC-CH library system is a rich...
Journal Articles
Reference Services Review (2017) 45 (1): 4–17.
Published: 13 February 2017
...Darcy Del Bosque; Rosan Mitola; Susie Skarl; Shelley Heaton Purpose The purpose of this paper is to investigate the awareness of library research services, the top desires for new services and overall satisfaction of undergraduate students to plan outreach and marketing efforts. Design...
Journal Articles
Reference Services Review (2016) 44 (3): 324–340.
Published: 08 August 2016
... of their academic life in the USA, explains the rationale for using vernacular language videos as a means of outreach to international students, outlines the factors considered in designing the videos that helped achieve the outreach goals and reviews promotion needs and assessment methods for evaluating...
Journal Articles
Reference Services Review (2015) 43 (4): 510–532.
Published: 09 November 2015
...Coleen Meyers-Martin; Laurie Borchard Purpose – The purpose of this article is to explore the outreach programming and support services offered at academic libraries during final exams week. The article discusses the need to provide this specialized programming, and its impact on the role...
Journal Articles
Reference Services Review (2015) 43 (4): 643–655.
Published: 09 November 2015
...Lisa Martin; Will Martin Purpose – The purpose of this paper is to discuss how to use a web-based library game as an outreach tool at events. Games in higher education are a trend that libraries have used for information literacy but less frequently for outreach. Although there are relatively few...
Journal Articles
Reference Services Review (2015) 43 (3): 461–467.
Published: 10 August 2015
... – This conceptual paper reflects on the evolution of a new service role for an academic library in providing outreach to community entrepreneurs and is limited to the best practices and lessons learned of one academic library. Findings – This conceptual paper reflects on an academic library’s outreach...
Journal Articles
Reference Services Review (2015) 43 (2): 215–230.
Published: 08 June 2015
... in academic libraries. Originality/value – The article includes recommendations for further study and suggests outreach opportunities directed to older adult students that can also benefit the growing diversity of college students. Marilia Y. Antunez can be contacted at: marilia.antunez...
Journal Articles
Reference Services Review (2014) 42 (1): 108–128.
Published: 04 February 2014
... and reached those who monitor the buslib-l and brass-l listservs. Not all librarians have the time or take the time to respond to a survey. Additionally, this research only explored collaborations to assist local entrepreneurs and did not specifically focus on campus entrepreneurs and outreach to business...
Journal Articles
Reference Services Review (2013) 41 (2): 219–232.
Published: 07 June 2013
...Anne C. Barnhart; Andrea Stanfield; Coleen Meyers‐Martin; Lynn D. Lampert Purpose This article aims to describe the many ways academic library outreach practices are evolving through online formats. It underscores the implications of moving communications and resources online for educational...
Journal Articles
Reference Services Review (2012) 40 (4): 589–600.
Published: 09 November 2012
... arts student produce the videos with support from other campus departments. Survey responses about the videos provide valuable feedback. Originality/value This article describes a successful outreach effort targeting campus faculty and may be used as a model for other institutions interested...
Journal Articles
Reference Services Review (2012) 40 (3): 384–395.
Published: 10 August 2012
... that partnerships/working relationships are important to perform successful outreach to those you wish to contact. Findings Through a survey instrument it was concluded that a better way of reaching out to students was necessary. There are other outlets used to promote an organization's services, the difference...

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