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Keywords: Reference question classification
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Journal Articles
Impact of web-scale discovery on reference inquiry
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2016) 44 (3): 266–281.
Published: 08 August 2016
... libraries Reference services Assessment Web-scale discovery Question complexity Reference question classification In research evaluating reference data to streamline reference services, “the Warner model was adopted as the most potentially useful method to count in a more sophisticated way all...
