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Keywords: Staffing
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Journal Articles
Staffing rightsizing: analyzing staffing studies to inform potential rightsizing practices
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2025) 53 (1): 43–51.
Published: 27 November 2024
...Kathleen Baril Purpose A review of the literature on how academic library staffing is adjusted is especially relevant right now, as higher education is anticipating a large decline in college-age students matriculating into colleges and universities beginning in 2025. Academic libraries...
Journal Articles
Launching chat service during the pandemic: inaugurating a new public service under emergency conditions
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2022) 50 (2): 163–178.
Published: 07 December 2021
... from this period reveal 19.3% of all chat interactions related directly to COVID-19. The transcripts also reveal the types of questions, whether reference or directional, and these, combined with staffing patterns, indicate that staff were addressing reference questions more often than librarians...
Journal Articles
Staffing trends in college and university libraries
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2013) 41 (2): 233–252.
Published: 07 June 2013
...Anne C. Barnhart; Andrea Stanfield; Gillian S. Gremmels Purpose The paper aims to discern, document, and analyze current staffing trends in college and university libraries. Design/methodology/approach The author gathered information from the literatures of library and information science...
