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Keywords: TAM
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Journal Articles
A conceptual framework on information literacy and its impact on university library users’ satisfaction
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2026) 54 (2): 203–219.
Published: 12 May 2026
.... It synthesizes complementary theories [Theory of Planned Behaviour, Technology Acceptance Model (TAM), DeLone and McLean’s Information Systems Success Model (ISSM)] and established measurement traditions (LibQUAL/SERVQUAL, TAM/ISSM) to derive testable pathways linking instructional inputs, awareness, digital...
