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Keywords: Teachable moments
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Journal Articles
Bridging physical and virtual reference with virtual research consultations
Available to Purchase
Journal:
Reference Services Review
Reference Services Review (2011) 39 (3): 439–450.
Published: 16 August 2011
.... In the academic library, the reference desk plays an integral role in learning. Each question asked presents a teachable moment: from the small lesson of how to search for a title in the catalog to the larger one of critically evaluating sources. At the reference desk, during a face‐to‐face, physical interaction...
