Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-20 of 44
Keywords: University Libraries
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2026) 54 (2): 163–177.
Published: 21 April 2026
... to understand the needs of students during library instruction. This study attempts to replicate some of the work of Hanz and Lange (2013) so that the findings can be applied to curricular and outreach materials. Marketing Library users Library instruction Codes Information literacy University...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2026) 54 (2): 93–108.
Published: 15 January 2026
...Khurram Shahzad; Shakeel Ahmad Khan; Abid Iqbal; Shakil Ahmad; Mukhtar Ahmmad Purpose The study aimed to identify the impact of Chat Generative Pre-Trained Transformer (ChatGPT) on reference services in university libraries. The study also aimed to reveal the challenges associated with its...
Includes: Supplementary data
Journal Articles
Carolyn Caffrey, Katie Perry, Tessa Withorn, Hannah Lee, Thomas Philo, Maggie Clarke, Jillian Eslami, Elizabeth Galoozis, Katie Paris Kohn, Dana Ospina, Kimberly Chesebro, Hallie Clawson, Laura Dowell
Journal:
Reference Services Review
Reference Services Review (2024) 52 (3): 298–384.
Published: 21 October 2024
... Caffrey can be contacted at: ccaffrey@csudh.edu 08 07 2024 29 07 2024 29 07 2024 © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Academic libraries Library instruction Information literacy University libraries School libraries...
Journal Articles
Paula R. Dempsey, Glenda M. Insua, Annie R. Armstrong, Holly Joy Hudson, Kristyn Caragher, Mariah McGregor
Journal:
Reference Services Review
Reference Services Review (2024) 52 (3): 420–449.
Published: 26 August 2024
... reference Chat Information literacy Virtual reference University libraries Subject librarians Instruction Effective virtual reference service requires presence of mind and flexibility in a rapidly moving context. No chat provider can master even basic reference knowledge in the wide range...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2024) 52 (1): 184–200.
Published: 01 December 2023
... 08 2023 23 10 2023 24 10 2023 © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Universal design for learning UDL Inclusive pedagogy Faculty development University libraries This case study was conducted at Briar Cliff...
Journal Articles
Carolyn Caffrey, Hannah Lee, Tessa Withorn, Elizabeth Galoozis, Maggie Clarke, Thomas Philo, Jillian Eslami, Dana Ospina, Aric Haas, Katie Paris Kohn, Kendra Macomber, Hallie Clawson, Wendolyn Vermeer
Journal:
Reference Services Review
Reference Services Review (2023) 51 (3-4): 319–396.
Published: 22 November 2023
... libraries Library instruction Information literacy School libraries University libraries Medical libraries Everyday life information-seeking Reference Services Review has published an annotated bibliography on library instruction materials published in the previous calendar year every...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2022) 50 (2): 237–248.
Published: 16 February 2022
... Publishing Limited Licensed re-use rights only Academic libraries Case study Library services Planning Public policy University libraries Libraries across the country have responded to a wide variety of emergencies, ranging from man-made to natural disasters. After the devastating Camp Fire...
Journal Articles
Tessa Withorn, Jillian Eslami, Hannah Lee, Maggie Clarke, Carolyn Caffrey, Cristina Springfield, Dana Ospina, Anthony Andora, Amalia Castañeda, Alexandra Mitchell, Joanna Messer Kimmitt, Wendolyn Vermeer, Aric Haas
Journal:
Reference Services Review
Reference Services Review (2021) 49 (3-4): 329–418.
Published: 31 August 2021
..., Community, and the Workplace (45); Libraries and Health Information Literacy (26); Multiple Library Types (11); and Other Information Literacy Research and Theory (15) (see Table 1). Academic libraries Library instruction Information literacy School libraries University libraries © Emerald...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2021) 49 (1): 79–93.
Published: 08 February 2021
...Idunn Bøyum; Katriina Byström; Nils Pharo Purpose The purpose of this study is to investigate why users turn to the university library’s reference desk and whether librarians make use of the opportunity to conduct reference interviews to disclose any unexpressed information needs. Design...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2021) 49 (1): 94–110.
Published: 01 February 2021
... Emerald Publishing Limited 2021 Emerald Publishing Limited Licensed re-use rights only Academic libraries Reference services Empirical study Virtual reference Online reference Subject librarians Chat Research results University libraries If the student’s needs are specialized...
Journal Articles
Tessa Withorn, Joanna Messer Kimmitt, Carolyn Caffrey, Anthony Andora, Cristina Springfield, Dana Ospina, Maggie Clarke, George Martinez, Amalia Castañeda, Aric Haas, Wendolyn Vermeer
Journal:
Reference Services Review
Reference Services Review (2020) 48 (4): 601–682.
Published: 11 October 2020
..., researchers and anyone interested as a quick and comprehensive reference to literature on library instruction and information literacy. © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Information literacy University libraries Library instruction Academic...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2020) 48 (3): 373–383.
Published: 21 July 2020
... pass rates. © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Academic libraries Diversity Assessment Library materials University libraries Educational equity Consumer prices for college textbooks increased by 88% from 2006 to 2016...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2019) 48 (2): 287–306.
Published: 30 March 2020
... Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Technology Data analysis Case study University Libraries Makerspaces Student employees Student workers are a valuable resource within academia and have proven to be especially useful within an academic...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2020) 48 (1): 5–14.
Published: 19 March 2020
... 2019 19 11 2019 29 11 2019 © Emerald Publishing Limited 2020 Emerald Publishing Limited Licensed re-use rights only Digital libraries Electronic media Values College libraries Collection management University libraries […] In the digitization craze, universities...
Journal Articles
Tessa Withorn, Carolyn Caffrey, Joanna Messer Kimmitt, Jillian Eslami, Anthony Andora, Maggie Clarke, Nicole Patch, Karla Salinas Guajardo, Syann Lunsford
Journal:
Reference Services Review
Reference Services Review (2019) 47 (4): 363–447.
Published: 02 October 2019
... Library instruction College libraries School libraries University libraries Areas for further research based on past and present bibliographies might include comparisons of IL skills assessment, definitions of IL and professional standards, and available resources across nationalities and library...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2019) 47 (4): 594–608.
Published: 13 August 2019
... beginning data collection, a search of the literature was undertaken to gain insight into current thoughts and practices on research skills training for postgraduate students. Shiobhan Alice Smith can be contacted at: shiobhan.smith@otago.ac.nz Academic libraries University libraries Graduates...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2019) 47 (2): 91–105.
Published: 31 May 2019
... Digital literacy Feedback University Libraries As digital technologies continue to influence teaching, learning and research, colleges and universities are developing and expanding digital literacy programs to ensure that students can not only use digital tools but also critically consume...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2019) 47 (1): 21–36.
Published: 16 January 2019
... reference services fit into the broader library public services at the CSU libraries? RQ6. What may other university libraries learn from the experiences of the CSU libraries that could be applicable to reference model and public service changes at their libraries? This exploratory...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2018) 46 (4): 529–542.
Published: 30 October 2018
...Sandy Hervieux; Nikki Tummon Purpose This study aims to evaluate the instances of information literacy instruction within the virtual reference system of a Canadian university library. Design/methodology/approach Coding and analysis of a sample of chat transcripts over the course of one...
Journal Articles
Anna Marie Johnson, Amber Willenborg, Christopher Heckman, Joshua Whitacre, Latisha Reynolds, Elizabeth Alison Sterner, Lindsay Harmon, Syann Lunsford, Sarah Drerup
Journal:
Reference Services Review
Reference Services Review (2018) 46 (4): 628–734.
Published: 08 October 2018
... at: annamarie@louisville.edu 30 07 2018 09 08 2018 © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Academic libraries Library instruction Information literacy University libraries School libraries Hannelore Rader Since...
