Update search
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
Filter
- All
- Title
- Author
- Author Affiliations
- Full Text
- Abstract
- Keyword
- DOI
- ISBN
- EISBN
- ISSN
- EISSN
- Issue
- Volume
- References
NARROW
Format
Journal
Type
Date
Availability
1-3 of 3
Keywords: User experience
Close
Follow your search
Access your saved searches in your account
Would you like to receive an alert when new items match your search?
Sort by
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2026) 54 (1): 15–30.
Published: 25 November 2025
... such as Turnitin (plagiarism detection), Grammarly (writing assistance) and WhatsApp-based library chatbots (Meta AI) improve efficiency by automating routine tasks, reducing librarian workload and enhancing user experiences through personalized recommendations. However, challenges such as AI's limitations...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2022) 50 (3-4): 392–405.
Published: 24 October 2022
... to answer basic reference questions after librarian reference hours were over. However, in 2020, Kingbot was further developed by SJSU King Library's User Experience Librarian in response to the COVID-19 crisis. Beginning in March 2020, patrons could not enter the library due to COVID-19 restrictions...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (2017) 45 (3): 359–367.
Published: 14 August 2017
... as they navigate the site. Originality/value Overall, this study emphasized the need for balance between the variety of services and content that the website provides. Electronic information resources User experience Community college libraries Underprepared students Website life cycle Website...
