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Keywords: User satisfaction
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Journal Articles
Journal:
Reference Services Review
Reference Services Review (2026) 54 (2): 203–219.
Published: 12 May 2026
...Nur Ahammad; Abid Aziz; Md. Fujael Ahmed; Zihadur Rahman Purpose This conceptual paper develops an integrated framework that theorizes how information literacy (IL) influences university library users’ satisfaction. Responding to gaps in the literature, the paper clarifies IL as a multidimensional...
Journal Articles
Journal:
Reference Services Review
Reference Services Review (1997) 25 (1): 71–82.
Published: 01 April 1997
... describes the results of a preliminary and a follow‐up survey to evaluate users’ abilities to locate various signs effectively and comparatively analyzes responses from specific classes of participants. © MCB UP Limited 1997 Academic Libraries User satisfaction Internet Buildings USA ...
