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Keywords: Expectation gap
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Journal Articles
Sustainability Accounting, Management and Policy Journal (2019) 10 (4): 685–709.
Published: 27 June 2019
.../approach The expectation gap framework is used to examine the GHG disclosure quality of 42 cities. User expectations are determined via a literature review and CDP documentation. City disclosures are reviewed using content analysis. Findings GHG information at the city level is outdated, incomplete...
