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Purpose

This paper aims to examine the extent to which police services are set up to deal with hate crime against people with learning disabilities; looking at infrastructure, policies, procedures and levels of awareness and understanding.

Design/methodology/approach

Semi‐structured interviews were conducted with representatives from 14 police services in England. Key documents submitted by the police services were reviewed, and a focus group with eight people with learning disabilities was conducted.

Findings

Many police services are committed to tackling hate crime against people with learning disabilities. A wide variety of individuals have responsibility for dealing with hate crime and accountability structures are often unclear. Many services do not have hate crime policies that deal specifically with people with learning disabilities, or even disabled people in general. More training is required to ensure relevant staff are equipped to deal with the issues. Hate crime statistics are regarded as unreliable due to significant under‐reporting, although a few services have implemented innovative interventions to encourage reporting through awareness‐raising and multi‐agency working.

Originality/value

The Coalition Government has called for greater efforts at combating disability hate crime. It is widely acknowledged that the police are still failing disabled victims and witnesses. This paper identifies specific areas for improvement as well as innovative and effective practice that should be shared more widely.

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