...Aline Cristina da Cruz; Vilmar Rodrigues Moreira Purpose This paper aims to identify and validate social performance indicators of credit unions regarding their members, analyzing the dimensions of this performance. Design/methodology/approach This research used a mixed approach combining...

...). As operators, they need to meet the requirements of the regulatory agency and analyze the needs of the market. Cooperativism Health cooperatives Social performance indicators On the other hand, ANS monitoring has also brought some benefits. Concerned with the solvency of health plan operators...