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Contends organizations need some possibilities to enable change to survive or exploit shifts and terms of their environments. Highlights, in a panel, the flexibility main points for organizations and uses a Table and Figures for extra explanatory information. States there are three basic flexibilities produced by dynamic management capabilities: organizational design; turbulence; and metaflexibility. Spotlights, in another panel, flexibility changes at KLM Cargo. Notes many organizations combine several of the above methods of pursuing change and continuity ‐ but they are not mutually exclusive.

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