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Keywords: CSR-related tensions
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Journal Articles
CSR crises from the consumers’ perspective: a multidimensional typology and future research agenda
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Journal:
Social Responsibility Journal
Social Responsibility Journal (2023) 19 (2): 398–426.
Published: 02 March 2022
.... Originality/value The typology developed enables a broad spectrum of CSR crises to be classified, including those that have been neglected in previous systematization approaches, such as CSR-related tensions, general sustainability crises and product-harm crises. Due to its theoretical foundation, this paper...
