...Diana Pacheco-Ortiz; Manuela Escobar-Sierra; Ana-María Suárez-Monsalve Purpose Corporate social responsibility (CSR) is going through a critical period that challenges its capacity to respond to social and environmental crises, which could be associated with the growing Corporate Hypocrisy (CH...

... that triggered the crisis: CSR crises Crisis typology CSR-related tensions CSR skepticism Corporate hypocrisy Corporate social irresponsibility Sustainability crisis Product-harm crisis Consumers increasingly expect companies to assume social responsibility and make contributions...