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Keywords: Customers
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Journal Articles
Development and validation of a multi-dimensional customer-based scale to measure perceptions of corporate social responsibility (CSR)
Available to Purchase
Journal:
Social Responsibility Journal
Social Responsibility Journal (2019) 15 (4): 492–512.
Published: 29 November 2018
...Fawad Latif; Andrea Pérez; Waqar Alam; Adeel Saqib Purpose Based on a review of previous literature that revealed a gap in the measurement of corporate social responsibility (CSR) from a customer perspective. The purpose of this study is to propose a multi-dimensional scale to measure customer...
Journal Articles
How stakeholders view stakeholders as CSR motivators
Available to Purchase
Journal:
Social Responsibility Journal
Social Responsibility Journal (2013) 9 (1): 137–147.
Published: 01 March 2013
...Caroline D. Ditlev‐Simonsen; Fred Wenstøp Purpose The purpose of this paper is to investigate perceptions of the relative importance of different stakeholders (owners, employees, customers, non‐governmental organizations (NGOs) and governmental authorities) as agents motivating managers to engage...
Journal Articles
Corporate social responsibility: a study of Kazakhstan corporate sector
Available to Purchase
Journal:
Social Responsibility Journal
Social Responsibility Journal (2010) 6 (1): 33–44.
Published: 09 March 2010
...Rajasekhara Mouly Potluri; Yespayeva Batima; Kunev Madiyar Purpose The main purpose of this research is to know the attitudinal displays of Kazakhstan companies towards corporate social responsibility. Apart from this, the paper also seeks to analyze the opinions of Kazakh employees, customers...
Journal Articles
The US financial services sector and illegal aliens: financial institutions legally meeting consumer demands – or social responsibility challenged business practices?
Available to Purchase
Journal:
Social Responsibility Journal
Social Responsibility Journal (2008) 4 (4): 517–526.
Published: 03 October 2008
...Thomas A. Hemphill Purpose The purpose of this paper is to discuss and evaluate the existing public and business policies which regulate and influence the operating procedures of USA, financial institutions qualifying prospective customers for their financial products and services. The specific...
Journal Articles
Corporate social responsibility: an attitude of Ethiopian corporates
Available to Purchase
Journal:
Social Responsibility Journal
Social Responsibility Journal (2008) 4 (4): 456–463.
Published: 03 October 2008
...Rajasekhara Mouly Potluri; Zelalem Temesgen Purpose The purpose of this research is to find an attitude of Ethiopian corporate sector towards corporate social responsibility (CSR). In addition this research analyzed the opinion of employees, customers' as well the general public about...
