Keywords: Neo-institutional theory
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Journal Articles
Journal Articles
Social Responsibility Journal (2024) 20 (1): 81–107.
Published: 12 June 2023
... serves a dual purpose of highlighting an ICT company’s socially responsible behavior while also holding government agencies accountable for surveillance and requests for user data. Drawing on legitimacy theory, neo-institutional theory and stakeholder theory, this exploratory study examines how ICT...

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