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Keywords: Pharmacy
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Journal Articles
Corporate social responsibility and customer loyalty during the Covid-19 pandemic: evidence from pharmacy practice
Available to Purchase
Journal:
Social Responsibility Journal
Social Responsibility Journal (2023) 19 (2): 249–263.
Published: 23 March 2022
... performance. To date, a growing body of literature has demonstrated the mechanisms whereby CSR practices affect organizational outcomes; however, there has been little research examining how CSR practices contribute to customer loyalty within the pharmacy context. As such, this study aims to explore how CSR...
