.... Corporate social responsibility Disruptive CSR Philanthropic CSR Risk management CSR Strategic CSR Transformative CSR The concept of corporate social responsibility (CSR) has evolved rapidly over the past seven decades, reflecting shifting societal expectations and global challenges. Bowen...

... that among cruise customers, perceived physical quality and staff behavior are more relevant for creating satisfaction and revisit intention than environmental and philanthropic CSR support. Research limitations/implications The results provide important implications for scholars concerning the effects...