...Marinka Lanne; Marileena Mäkelä; Katariina Palomäki Purpose This paper aims to explore how sustainability managers and other key persons in large companies see stakeholder engagement as part of sustainable business. Design/methodology/approach Consisting of interviews with 14 sustainability...

... perspective, which posits that TQM’s translation to ESG gains requires explicit communication mechanisms. This study resolves TQM–marketing tensions, demonstrating their complementarity. Such that TQM alone generates operational improvements that may remain invisible to stakeholders, while marketing alone...

... specific, stakeholder-oriented perspectives. Owner-managers with a broad definition often engage continuously and personally in social initiatives, while those with a stakeholder focus run targeted but intermittent CSR activities. Personal values, resource constraints and local challenges drive...

...Narciso Antunes; Ana Simaens; Patrícia Costa Purpose This research aims to investigate post-forest fire perceptions of businesses towards the environment as a stakeholder. Through interviews with affected businesses, the authors aim to understand whether disasters prompt sustainability...

...Gulnara Z. Karimova; Valerie Priscilla Goby Purpose The purpose of this study is primarily conceptual, presenting the notion of a polyphonic model as a tool for analyzing the interactions of diverse stakeholder voices in generating corporate social responsibility (CSR) narratives and practices...

...Ankita Bedi; Balwinder Singh Purpose The purpose of this paper is to seek to shed light on the influence of stakeholder pressure on carbon disclosure in an emerging economy. Design/methodology/approach The present study is based on Bombay Stock Exchange 100 Indian firms for the period of 5...

...K. Aparna; S. Amilan; Vimal Raj L. Purpose This study aims to develop and validate a scale to measure stakeholders' perception of mandatory corporate social responsibility (CSR) activities in the hotel industry in India. Design/methodology/approach CSR items were generated based...

...Chong Kyoon Lee; Sergiy D. Dmytriyev; Matthew A. Rutherford; Jin Young Lee Purpose Certified B Corporations (B Corps) represent a prominent manifestation of applying stakeholder principles in practice by emphasizing social and environmental performance and striving to create value for all...

... on the topic and can be used by organizations to set goals and priorities for USR. University social responsibility USR Academic staff Stakeholders The idea of USR is relatively new, but as Larrán Jorge and Andrades Peña presented in their paper, the topic is developing (Larrán Jorge and Andrades...

.../methodology/approach This study applied the principles of systems-oriented theories such as legitimacy, stakeholder and agency theory. The hypothesis is linking the bank’s social disclosure and its determinants are developed. The relevant data was gathered from the bank’s annual reports and Pakistan Stock...

...Przemysław Banasik; Sylwia Morawska; Agata Austen Purpose As a rule, common courts are hermetic organizations, separated from their stakeholders by procedures based on legal provisions. For these reasons, they are often perceived as unreliable and non-transparent, and as such, they do not inspire...

...María Paula Lechuga Sancho; Manuel Larrán Jorge; Jesus Herrera Madueño Purpose The purpose of this study is to provide an initial, valid and reliable measure of corporate social responsibility (CSR) in small companies from the theoretical perspective of the stakeholders. Design/methodology...

... these five CSR senses are incorporated in their strategy and activities. This approach makes firms work effectively to meet different stakeholders’ needs and wants internally and externally; hence, a better satisfaction level can be achieved and sustainable development is likely to be better secured...

... hypotheses are based on stakeholder theory, legitimacy theory and results from social and environmental disclosure studies. Confirmatory factor analysis was adopted to build the dependent variables, and the Tobit model was used for hypotheses testing. The sample includes the 150 largest agribusiness...

... a thriving sector of economic activity (Dubai was the third busiest airport in the world in 2018), a common understanding among the stakeholders on the sector’s long-term sustainability strategy is missing. The purpose of this paper is to contribute to the identification of important sustainability...

...Andrea Pérez; Carlos López-Gutiérrez; María del Mar García de los Salmones Purpose The purpose of this study explores the effects that media coverage of corporate social responsibility (CSR) news related to primary stakeholders (e.g. customers, employees and investors) and secondary stakeholders...

... business operations and be changed depending on the adaptation of reality to a new economic activity. The ability to manage multiple interests and often conflicting positions of various stakeholders is associated with internal environment factors (Custódio and Corso, 2010), which must be adapted...

... practices. The paper develops a stakeholder-based rating system of corporate social responsibility (CSR) among crowdfunding platforms that could assist in making this industry more trustworthy and robust. Design/methodology/approach The approach is based on exploratory research methodology, using...

... developed through the dissemination of information beyond traditional reports, as it promotes an interactive dialogue and engagement between organizations and their stakeholders (Sánchez et al., 2011). The objective of this paper is to look into this new worldwide reporting phenomenon. Thus...

...). Consequently, Richard (2007) poses two primary research questions: What valuable and rare resource does the firm acquire through CSR? How does the firm’s approach to stakeholder management influence its ability to protect and enhance the value of this resource? Corresponding to these, Passetti et al...