Keywords: Railway passenger service evaluation
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Journal Articles
Smart and Resilient Transportation (2022) 4 (1): 2–11.
Published: 21 December 2021
... Railway passenger service evaluation Beijing west railway station SERVQUAL evaluation method Likert five-level scale method © Ruolin Shi, Xuesong Feng, Kemeng Li and Zhibin Tao. 2021 Ruolin Shi, Xuesong Feng, Kemeng Li and Zhibin Tao. Published in Smart and Resilient Transportation...

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