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Research methodology

This case study was developed using a mixed-methods approach, incorporating both primary and secondary data sources.

Case overview/synopsis

This case study examines Rochelle Courtenay’s journey to abolish the “tampon tax” in Australia. It begins with a phone conversation in March 2017 that ignited a movement to tackle period poverty. The case follows Rochelle’s transformation from a personal trainer to a leading activist and founder of “Share the Dignity,” an organization dedicated to providing menstrual products to vulnerable women.

The case highlights the policy contradiction of taxing essential menstrual products as luxury goods, despite their classification as medical necessities. Students will explore Rochelle’s strategic dilemma following her March 2018 confrontation with Prime Minister Malcolm Turnbull, who dismissed her concerns by stating he had “heard no noise” from states and territories. The case presents Rochelle at a critical decision point where she must choose how to respond while managing organizational resources and risks.

Complexity academic level

This case is suitable for:

Undergraduate and graduate courses in:

• Entrepreneurship;

• Social Entrepreneurship;

• Social Innovation;

• Nonprofit Management; and

• Entrepreneurial Leadership.

Executive education programs focusing on:

• Entrepreneurial Competencies Development;

• Social Enterprise Management; and

• Social Innovation and Impact.

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