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Keywords: Coaching
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Case Studies
Richard Nagel and the challenge of employee retention
Available to Purchase
Case Provider:
The CASE Journal
The CASE Journal (2025) 21 (1): 56–78.
Published: 06 May 2024
... agents, how he developed them through coaching and how he motivated them so that they would stay happy in their job and not leave. He recognized the importance of thoroughly examining his retention strategy within the next 12 months so that he could better manage the problem and strengthen...
