... management and strategic decision-making. It is particularly suited for modules addressing topics such as transformational leadership, change management, emotional intelligence in management and succession planning in founder-led institutions. Corresponding author Miray Rashad Barsoum Dr.Barsoum...

...Vinit Singh Chauhan Theoretical basis The term emotional intelligence was coined by the researchers Peter Salavoy and John Mayer. The concept was popularized by Daniel Goleman through his book Emotional Intelligence published in 1996. According to Salavoy and Mayer (1990), emotional...

... on leadership and management. The case is useful for teaching lessons (or electives) on conflict management, developmental communication (counseling), emotional intelligence and power and influence. Jason Allan Bogardus can be contacted at: jason.bogardus@westpoint.edu © Emerald Publishing Limited...

... interacts with a subordinate experiencing “battle fatigue” (a.k.a. shell shock, PTSD) during the Second World War. Patton appears to lack emotional intelligence (EI) as he apparently loses control and strikes a soldier he believes is demonstrating cowardice. Winters, on the other hand, takes a much...