Keywords: Online meeting solutions industry
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Case Studies
Case Provider: The CASE Journal
The CASE Journal (2023) 19 (6): 800–824.
Published: 05 May 2023
... based publicly traded video conferencing company founded in 2011 by Eric Yuan. It illustrates the competition in the online meeting solutions industry in late 2020, during the COVID-19 lockdown. To explain how Zoom became the top video conferencing service across the globe, the case highlights...

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