Teaching Note: Mahajan Ortho and Surgical Hospitals: automating surgeries using robotic process automation

Sumeet Gupta is based at the Department of Information Systems, Indian Institute of Management Raipur, Raipur, India. He is a Professor of Information Systems at IIM Raipur. His research interests lie in electronic commerce and electronic governance and has published in the Journal of Management Information Systems, Decision Support Systems, European Journal of Operations Research, OMEGA-An International Journal of Marketing Science, Psychology and Management, IT and People, International Journal of Electronic Commerce, IVEY publishing, etc.

Apoorva Gadre is based at Strategic Initiatives Group, L&T Technology Services Limited, Pune, India, and She was an MBA student at Indian Institute of Management Raipur, Raipur, India. She was an MBA student at IIM Raipur with a unique background in dentistry, having completed her Bachelor of Dental Surgery (BDS). She is at present working as Executive – Large Deals at the Strategic Initiatives Group with Larsen and Tourbo Limited Technology Services in India.