Uber China is a strategy pricing case that examines the role of customer acquisition tactics and brand positioning in entering the tantalizingly large Chinese market. The case adopts the perspective of an outside observer looking at Uber's efforts to compete in China from its entry in 2013 to its exit through its acquisition by Didi Chuxing, the highly dominant industry leader in China's ride-sharing market. After laying out the market opportunity, consumer and competitive landscape, and the various acquisition-related moves of Uber and the other major players, the case asks students to conduct a postmortem on Uber's failure in China. Specifically, they must consider what drew Uber to the opportunity in China and what it might have done differently in terms of positioning and customer acquisition to compete more effectively. First and foremost a pricing-related discussion, the case illustrates the relationship between pricing and acquisition tactics and brand positioning and the use of both in market entry and penetration.
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October 31 2017
Uber China Available to Purchase
This case was prepared by Professor Alice M. Tybout with assistance from Broderick Lee Turner.
Received:
January 21 2021
Online ISSN: 1111-111X
Print ISSN: 1111-111X
© The Kellogg School of Management at Northwestern University
2017
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Teaching Notes 1–5.
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Received:
January 21 2021
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Tybout AM (2017;), "Uber China". Teaching Notes, Vol. ahead-of-print No. ahead-of-print.
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