Keywords: Business Process Outsourcing
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Teaching Notes
Teaching Notes 1–7.
Published: 08 October 2014
... contributors in that growth has been “Business Process Outsourcing” from all across the world to India. While the outsourcing wave has provided the initial push to the economy of India, it would not be able to help sustain the momentum primarily because of two reasons: the first is the growth of other...
Teaching Notes
Teaching Notes 1–26.
Published: 27 March 2014
... of Indian IT industry's stability. The media presence of the IT industry also got a boost because Mr Dewang Mehta had a background in journalism too. Trade Associations Indian IT Industry Economics of Trade Associations Institutional Voids Business Process Outsourcing Global Markets...
Teaching Notes
Teaching Notes 1–8.
Published: 28 June 2013
..., indigenous innovation, or specialist HRM Master's program (strategic HRM/HRD) students. Case overview The case study highlights the challenges of managing change and growth in India's dynamic business process outsourcing sector. The choice of a small organisation brings to the fore the impact...
Teaching Notes
Teaching Notes 1–13.
Published: 17 October 2012
... The case study highlights the challenges of managing change and growth in India's dynamic business process outsourcing sector. The choice of a large and complex organisation brings to the fore the complexity of decision making and how various factors shape the development of critical organisational...

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