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Keywords: Consumer protection
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Teaching Notes
HCL Care: harnessing the out of warranty ICT service market
Available to Purchase
Journal:
Teaching Notes
Teaching Notes 1–15.
Published: 26 September 2012
... systems India Warranties Consumer protection The case is about HCL Care, which provides after sales service for ICT[ 1 ] products in India. Its present business serves the after sales service needs of ICT products sold by its parent company, HCL Infosystems and other business customers who...
