... Ltd succeeded in capping the well. Biswajit Roy, Director (Human Resources and Business Development), was tasked with investigating the nature and cause of the crisis. Roy pondered on the nature of the crisis: Had it been purely technical or stakeholder-induced? What had led to the chaotic condition...

...Arvind Sahay In 2015, NESTLÉ India underwent a major crisis as the product which contributed to nearly 30% of its sales had to be taken off the shelves. Maggi—the go-to convenience food for all generations (especially kids and young adults)—which had entered the market in 1983, was banned...

...Vidhi Chaudhri; Asha Kaul After a tumultuous five months, Nestle India was exonerated in the Maggi crisis just in time for Diwali. Although the mood was one of vindication, the leadership team with Suresh Narayanan at the helm, knew they faced a major challenge to regain lost glory. Stock price had...

... as a basis for class discussion. Cases are not designed to present illustrations of either correct or incorrect handling of administrative problems. M&A Crisis Stakeholders Hostile Takeover Communication Corporate Reputation Multinational conglomerate company Large...

... culture to leverage it as a tool to enhance customer satisfaction. Other objectives include understanding the changing business environment and modeling employee behavior during a crisis. Furthermore, the students are expected to validate the model using the artifacts from the crisis management...

...Igor Vladimirovitch Lipsits; Elena Alexandrovna Vigdorchik Subject area Crisis management, Strategic management. Study level/applicability This case study can be used for teaching MBA and pre-experience Masters students as part of a strategic management course. Case overview This case...