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Keywords: Crisis Management
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Teaching Notes
Teaching Notes 1–34.
Published: 18 April 2025
... © Emerald Publishing Limited 2025 Emerald Publishing Limited Licensed re-use rights only Turnarounds Leadership Corporate strategy Crisis management Asset management Critical management studies The case captured how Malavika Hegde (Hegde), CEO of Café Coffee Day (CCD...
Teaching Notes
Teaching Notes 1–39.
Published: 08 April 2025
...César Jhonnatan Horna-Saldaña; Manuel Leonardo Toro Galeano; Monica Chávez Learning outcomes Identify the components and associated activities of a crisis facing a nation. Analyze crisis management through program management, according to the principles and performance domains outlined...
Teaching Notes
Teaching Notes 1–28.
Published: 28 March 2025
... of crisis management and the various steps involved in managing a crisis-like situation. Case overview/synopsis Silkyara tunnel is part of the $1.5bn, 900-km-long Char Dham Highway Project (Four Holy Places Pilgrimage) in Uttarakhand, India. The tunnel was designed to connect four Hindu pilgrim...
Teaching Notes
Teaching Notes (2025)
Published: 25 March 2025
... Limited Licensed re-use rights only Jet airways Turnaround strategy Crisis management Organizational resilience Leadership and change management Leadership Organisational decline Organizational resilience framework Aerospace This case captures Naresh Goyal, who, in the 1990s...
Teaching Notes
Teaching Notes 1–14.
Published: 08 January 2025
... 2025 Emerald Publishing Limited Licensed re-use rights only Supply chain management Cost management Tourism industry Crisis management Yuvashakti, a renowned nongovernmental organization based in Pune, India, was dedicated to adventure sports, mountaineering and trekking. In April...
Teaching Notes
Teaching Notes (2025) 21 (1): 226–244.
Published: 02 January 2025
... be contacted at: elie.salameh@edhec.edu © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Startup Resilience Crisis management Strategic plan Financial options News media ParisZigzag is a media-experiential company engaging in media...
Teaching Notes
Teaching Notes 1–40.
Published: 29 November 2024
... the business and its employees amid uncertainty and workforce reduction. Each decision had significant implications, requiring a balance between immediate survival and future stability. The case of IT-Integrator underscores the importance of proactive crisis management, strategic planning and resilient...
Teaching Notes
Teaching Notes 1–21.
Published: 18 November 2024
...Satyendra C. Pandey; Pinaki Nandan Pattnaik Learning outcomes The learning outcomes are as follows: to comprehend the dynamics of crisis management in the airline industry and appreciate how sudden shifts in critical human resources, like a pilot exodus, can impact an airline’s operations and its...
Teaching Notes
Teaching Notes 1–40.
Published: 30 July 2024
... be contacted at: Amanda.Bowen@wits.ac.za © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Agile project management African philanthropy COVID-19 Crisis management Non-profit organisation Social innovation Social impact Strategy Project management...
Teaching Notes
Teaching Notes 1–24.
Published: 11 July 2024
... rights only Business Branding Entrepreneurship Economic crisis Inventory management Business process management International branding Crisis management Inventory control This case study is the story of Global Gadget Limited, a premium retailer of cell phones and other relevant...
Teaching Notes
Teaching Notes
Teaching Notes 1–29.
Published: 28 May 2024
... whether it is a sufficient metric to guide the organisation on delivering and monitoring customer experience. 4. Examine why reputation risk management and not crisis management should be the focus of Air India in delivering superior customer service because nearly 70%–80% of market value for a company...
Teaching Notes
Teaching Notes
Teaching Notes 1–18.
Published: 15 February 2024
... © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Leadership Sport Crisis management The UPS Sports and Culture Club was founded in 2003 by Mr Haluk Ündeğer in the Zeytinburnu district, one of the most dangerous neighbourhoods in Istanbul...
Teaching Notes
Teaching Notes 1–15.
Published: 15 February 2024
...@bogazici.edu.tr © Emerald Publishing Limited 2024 Emerald Publishing Limited Licensed re-use rights only Leadership Sport Coaching Crisis management Organizational behaviour Organizational performance In the early 2020s, the world of Turkish football met a new leader: Hakan Karaahmet...
Teaching Notes
Teaching Notes 1–23.
Published: 13 December 2023
... enterprise Business formation/start-ups Strategy Crisis management Business strategy In March 2020, Kanwal Ahmed, founder of the much-lauded Facebook group Soul Sisters Pakistan (SSP), was posed with a critical situation. SSP’s first face-to-face member meetup, which had been hyped up...
Teaching Notes
Teaching Notes 1–33.
Published: 11 December 2023
... management initiatives and map them through their power, influence and interest needs; identify the needs and resistance present in change management initiatives through the systems-thinking perspective; recognize the leadership competencies for an effective crisis management approach; and identify the way...
Teaching Notes
Teaching Notes 1–17.
Published: 11 December 2023
... at: stacy.menezes20fpm@gim.ac.in © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Tourism industry Crisis management Dynamic capabilities Sustainable tourism Established in 2009, India Someday was a fledgling travel company based in Mumbai, India. The team...
Teaching Notes
Teaching Notes 1–18.
Published: 11 December 2023
... Licensed re-use rights only Building and construction Continuous improvement Crisis management Entrepreneurship Disaster resilience This case study focused on Gunung Raja Paksi (GRP), a steel manufacturing company in Indonesia, with a portfolio in steel trading, cement plants and carbon...
Teaching Notes
Teaching Notes 1–10.
Published: 01 December 2023
... Limited 2023 Emerald Publishing Limited Licensed re-use rights only Leadership Strategic management Crisis management This case examines the leadership of Dr. Mahmoud Khattab, CEO of B.TECH, during the turbulent times of the 2011 Egyptian Revolution. B.TECH was founded in 1997...

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