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Keywords: Customer orientation
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Teaching Notes
heyy, how are you doing? – Redefine employees’ outlook towards mental health
Available to Purchase
Journal:
Teaching Notes
Teaching Notes 1–16.
Published: 13 November 2023
... be contacted at: divya.s@vit.ac.in © Emerald Publishing Limited 2023 Emerald Publishing Limited Licensed re-use rights only Marketing strategy Entrepreneurship Customer orientation B2B marketing Ankit, the founder and CEO of heyy, was facing a conundrum. “heyy...
Teaching Notes
Customer centricity for growth – Yes Bank experience
Available to Purchase
Journal:
Teaching Notes
Teaching Notes 1–16.
Published: 24 May 2013
... banking Human capital Responsible banking Corporate social responsibility India Banking Customer orientation This case can be effectively taught to post graduate students in management and executives on any level of topics such as marketing of financial services, service operations, business...
Teaching Notes
Finding, training, and keeping best service workers
Available to Purchase
Journal:
Teaching Notes
Teaching Notes 1–3.
Published: 19 October 2012
... Licensed re-use rights only Guest service associate Redesign Retail workers Customer Psychology Organizational behaviour Tourism management Zimbabwe Customer orientation This case can be used in organizational behaviour, human resources management, marketing, business management...
Teaching Notes
Scandic Hotel Chain in the Baltic – a case of strategic marketing
Available to Purchase
Journal:
Teaching Notes
Teaching Notes 1–16.
Published: 01 January 2011
... materials Teaching note including lecture plan. Aihie Osarenkhoe can be contacted at: aoh@hig.se © Emerald Group Publishing Limited 2011 Emerald Group Publishing Limited Licensed re-use rights only Strategic marketing Customer orientation Customer relations Hotels Baltic states...
