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Keywords: Deming Prize
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Teaching Notes
Journal:
Teaching Notes
Teaching Notes 1–19.
Published: 15 February 2014
...Arnab Laha; Goutam Dutta In this case we describe the gradual transformation of India's largest private sector steel manufacturer Tata Steel that enabled it to win the coveted Deming Prize for quality. The case discusses how the company is able to maintain a relentless focus on meeting...
