...Vineesh U.S.; Murugesan Ramasamy Learning outcomes This case study helps the case readers to explore the dynamic interplay between business strategy, human capital management and entrepreneurial spirit as well as learn concepts including cost-benefit analysis, servant leadership, social exchange...

...Ankur Mittal; Githa Heggde Learning outcomes This case study aims to provide a focused and specific understanding of the growth challenges faced by Bangalore International Airport Limited (BIAL) in its revenue streams, the strategies used to overcome them by adopting environmental, social...

...-min class to Master of Business Administration students. The case study may be used in courses related to strategy, information systems management and entrepreneurship. Supplementary materials Teaching notes are available for educators only. Subject code CSS 11: Strategy. Nimisha Singh can...

... satisfaction Employee communications Employee participation IT strategy Leadership The technical services operations team at Cotton Web Limited formerly relied on JS Node, e-coordination system, to address customer complaints. There were many bugs in that system as it did not carry along...

...Githa Heggde; Sheetal Khanka; Akhil Damodaran Learning outcomes Students will learn technology strategies specific to airports. Students will understand the reason for the success of Bengaluru International Airport. Students will learn to apply management models in airport settings. Students...

... (IT) risk management. Evaluate and propose decision-making strategies for IT projects. Case overview/synopsis Silver Bank is a financial entity with broad national coverage. Its growth was directly related to its investments in customer service. The entire organization is focused on satisfying its...

... of converging with the infrastructure created by the government. Case synopsis The Government Information Technology Policies are increasingly favouring citizens and in favour of shared infrastructure and services. It is worth the examination to evaluate strategies to deploy IT infrastructure and services...

...-contextual challenge an organization faces, or is likely to face, in the foreseeable future and the possible ways it addresses or should address them; evaluating strategies adopted at various points of an organization’s journey for their effectiveness; and helping a company co-create value for its customers...

... learning objectives: Students can recognise the dilemma faced by the Ajman Government in managing citizen expectations, stakeholder expectations and the wider implications of its actions on developing a coherent communication strategy. Students can recognise and critically evaluate the role of leadership...

... Management. Namrata Sharma is the corresponding author and can be contacted at: fpm12003.namrata@iimraipur.ac.in © Emerald Publishing Limited 2017 Emerald Publishing Limited Inclusion IT strategy Public administration Technology management/strategy Namrata Sharma, B.S. Sahay...

...Mark Jeffery; Joseph F. Norton; Derek Yung “MDCM, Inc. (A): IT Strategy Synchronization” examines the issues of formulating an IT strategy and a set of IT objectives aligned with corporate strategy. Specifically, the case describes a firm that has grown rapidly through global acquisitions...

... strategy but has yet to develop a complementary IT strategy. Students must select the optimal portfolio of projects aligned with the strategic objectives and define the global project execution strategy. The projects have both risks and dependencies. U.S.-based MDCM, Inc. specializes in medical device...

.... It understands the variety of tools that could be used to market business online. It indicates the role of information technology in supporting business strategies at any organizational stage to improve different processes, to assist in decision-making, and to create new customer-centric services and products...

... and the challenges it faces in general and within a developing context in particular; identify the different technologies used by telecom companies; develop a business strategy based on a thorough analysis of an organization’s internal business operations as well as its external environment; and learn how to align...

...Sanjay Mohapatra; Vikram Swain; Shriram Misra; Rohit Padhi; Subhabrata Nath Sharma; Neelakanth Veluru; Tanaya Saha Dalal; Subhajit Deb Subject area Information Systems – IT Strategy Design and Implementation. Study level/applicability The case can be discussed in Marketing Management courses...

...Tripti Sharma; Tapabrata Ghosh Subject area Strategic management, IT strategy, Business & IT Consulting, International Business. Study level/applicability PGDM and Executive programmes. Case overview Cognizant Technology Solutions, one of the giants in the Indian information technology...