... and influence; and performance management. Christina Sue-Chan can be contacted at: csuechan@cityu.edu.hk © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Power Performance management Influence Gender Organizational culture Leadership style Diverse...

... and, not surprisingly, have become a benchmark for other departments in the state of Kedah and the whole Malaysia public departments. This case study explains the importance of different leadership style at workplace and ways to avoid criticism. This case study also explains different methods to motivate subordinates...