.... Operations/process management Operations strategy Management theory Leadership Strategy Lean production/Toyota production system Social value creation Hybrid organisations Operations management Change management Contingency theory Quality management Social enterprise The case finds Em...

... and the visualisation of work using a Kanban board. Fatima Hamdulay can be contacted at: fhamdulay@gmail.com © Emerald Publishing Limited 2018 Emerald Publishing Limited Licensed re-use rights only Mentoring Service operations Business process improvement Lean production/Toyota production system...

..., to one of the larger, and more efficient manufacturing plants in the Central America and Caribbean region. Performance measurement Process improvement Lean production/Toyota production system Conducting the waste measurement exercise were two MSc students from the local university, who...