... Strategy Lean production/Toyota production system Social value creation Hybrid organisations Operations management Change management Contingency theory Quality management Social enterprise The case finds Em Dennehy, the new half-time factory lead at Shonaquip social enterprise, days...

... Mentoring Service operations Business process improvement Lean production/Toyota production system Continuous improvement/kaizen Andries Maritz and Fatima Hamdulay The case starts with Mark Williams hearing that he will have the budget for two new developers to join the GUI (graphical...

... Performance measurement Process improvement Lean production/Toyota production system Shellyanne Wilson and Dennis Nurse Central Tobacco Plant (CTP) was a tobacco processing and packaging company, which operated in the Central America and Caribbean region. This case focuses on a waste...